Xfinity acp application status. Computers are new and subject to inventory availability. At the top right of the page is an option to "Ask Xfinity" which will put you in contact with them. Existing Xfinity Mobile Only Customers In case you only have Xfinity Mobile service, call 844-389-4681 to apply for the Xfinity ACP and have your ACP credit applied to your Xfinity Mobile service. Status updates are available within 48 hours of applying for ACP through Xfinity. For almost 6 months already we are approved by ACP but Comcast reps refuse to apply the correct application numbers. Can I check status with you? Mar 12, 2022 · Once you’ve confirmed eligibility, please call 844-963-0288 to enroll in ACP through Xfinity and have your ACP credit applied to your Xfinity Prepaid Internet service. Upon ordering my internet service, I applied for ACP credits. That means you'll receive one discount of $30 per month ($75 for Mar 31, 2023 · Checking the Status of an Application . But Xfinity has affordable options to keep you connected to fast and reliable internet. st/3GeLCO0. Learn how to switch easily and quickly. The Affordable Connectivity Program (ACP) is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. Today I received my first bill and it is $40. For families seeking a reliable and fast internet connection, the 100 Mbps download speed provided by This article will help you find any legal agreements you have and your contract with Comcast through your account online. If you completed the Affordable Connectivity Program (ACP) through Xfinity. Para obtener más actualizaciones sobre la finalización del programa ACP, visite AccedeaInternet. However, subscribers can call the ACP Support Center at (877) 384-2575 to check the status of their application through an interactive voice response (IVR) system or the service provider can access this information via the Recertification Subscriber Status Report in NLAD. gov website. Upon conclusion of the ACP, customers will be Jul 31, 2023 · In the 'To' line, type "Xfinity Support" there. You can also contact our Internet Essentials Team by calling them at 1-855-846-8376. 95/month). Remember to enter your information on the Xfinity ACP application exactly as it appears on your ACP or Lifeline benefit confirmation form. If you are still unable to apply the credit to your account you can reach our specialty team by phone at 1-855-8-INTERNET (1-855-846-8376) Sep 23, 2023 · On July 17 I received a confirmation email from comcast which included the following: ACP Application in Progress $0. Important News: On January 11, the FCC released an Order announcing the wind Sep 7, 2023 · Hello @user_7691d1, thanks for reaching out for help with your ACP application. Several ISPs and device manufacturers offer ACP device discounts. This post was marked as closed. Oct 17, 2023 · Here we will talk about the Xfinity ACP Program or the Affordable Connectivity Program Xfinity offers, and other essential details like eligibility criteria, application status, and discount offered. gov o AffordableConnectivity. The Affordable Connectivity Program stopped accepting new applications and enrollments on February 7, 2024. Only one monthly service Transfer your ACP benefit to Xfinity and enjoy the 10G network, unlimited data, and nationwide 5G. Upgrade to Internet Essentials Plus for $29. Click the Apply with Xfinity button below to enroll with your Xfinity ID and password. I’ve applied my acp application ID with xfinity agents 3 times starting from December. If you have any additional questions or need more information on how to transfer the ACP benefit you can contact USAC's ACP Support Center by emailing ACPSupport@usac. That page needs to have those links. You must give accurate and true information on the form and on all ACP related forms or Please note: For the enrollment process, you’ll need the application ID you received from the National Verifier so be sure to keep that on hand. Currently, the internet essentials team handles ACP applications. 5 days ago · Low-income households can qualify for free or discounted internet from Xfinity through the Affordable Connectivity Program (ACP). Xfinity Affordable Connectivity Program. Open the ACP website and click on ‘Apply Now’ button. Login your account. Xfinity Assistant a scanned copy or photo of your form of identification with your application. Have not had Xfinity Internet within the last 90 days (unless enrolled in ACP Affordable Connectivity Program Application - National Verifier - nv_pii_address. Processor Type: Intel N100. Xfinity, a brand of Comcast, introduces a new service tier called Internet Essentials Plus as part of the ACP. I always suggest looking at the way we have your address in the system. 25 if you live on qualifying Tribal lands). The next step is to apply for the ACP by visiting the official website of ACP. For this step, you’ll need the application ID you received from the National Verifier when you were approved. Feb 17, 2024 · Acp program. A locked padlock ) or https:// means you've safely connected to the . • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. gov (en inglés). Start ACP enrollment; Expect to hear a status update from us within 48 hours of applying for ACP. Households can check the status of their application by visiting the USAC website or by contacting their ISP or device manufacturer. However, two weeks after approval, she was unenrolled from the ACP credit (no reason specified) and it has been an uphill battle with multiple agents trying to get Apr 18, 2022 · On 4/12 I signed up for ACP with all required info completed. The Affordable Connectivity Program (ACP) Program provides a discount of up to $30 per month for broadband services for eligible consumers. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. Check My ACP status in your dashboard. An official employee, such as myself or whoever is first available, will respond. If you have Xfinity Mobile, but do not have Xfinity Internet; Dec 3, 2023 · The website says 3-5 days waiting time for ACP approval email from Xfinity. If the Lifeline National Verifier is not able to prove that you qualify with only the information you give us, we may ask you to show official documents as proof. $29. Thanks! Need help? Click the chat icon or call us at 800-544-4441 Apr 7, 2022 · 50/10 Mbps internet service for $9. Expect to hear a status update from the company within 48 hours of submitting your Xfinity ACP application. Hard Drive: 64GB eMMC. You can reach them online though from their website here. Qualified applicants will get a discount up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. 95/month) can add one line of Unlimited on Xfinity Mobile ($45/month) for $24. Watch TV series and top rated movies live and on demand with Xfinity Stream. Para presentar una queja en español, llamar al: 888-CALL-FCC (888-225-5322) The Affordable Connectivity Program stopped accepting new applications and enrollments on February 8, 2024. On 4/12 I signed up for ACP with all required info completed. Please follow this link for a step-by-step guide https://comca. The ACP offers tangible benefits to eligible households. org On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. Share sensitive information only on official, secure websites. Jan 17, 2022 · To get more information regarding the ACP program, please visit https://comca. Visit Our Help Communities. Xfinity provides courtesy customer communications to increase awareness about the recertification process. Find your legal agreements and contract Skip to page content Loading Jan 8, 2024 · Xfinity ACP phone plan options include: 1GB of high-speed data per month - free with ACP. Several companies have signed on to participate in the program, including Verizon Communications, Frontier Communications, T-Mobile, Spectrum, Cox, AT&T, Xfinity, Optimum and Comcast. Closed. org or calling 1-877-384-2575. Jan 13, 2023 · This was the message part that I proceeded to give to a xfinity/comcast online associate in a live chat on that same day in December. It must be a scam at this point. This is our team that is specialized in helping with the ACP application process. To learn more, visit xfinity. gov/acp for more information. If we ask you for official documents, you will be able to upload the documents right away or save it and come back later. Last Name Mar 21, 2023 · Tuesday, March 21st, 2023 3:06 AM. Hello! I signed up for the Affordable Connectivity Plan in January. Please help. 00 / mo. Mar 1, 2022 · For example, an Internet Essentials customer (paying $9. A drop-down list appears. 24, Verizon Home Internet customers on select plans ALERT: Beginning February 8, 2024, Affordable Connectivity Program (ACP) enrollment will be frozen, and no new applications will be processed. 95/month after applying the ACP discount. 99 · 4GB (RAM) · 1 Year Mail in Service. 4. I am extremely confused and unhappy about this because I was not expecting a $40 We would like to show you a description here but the site won’t allow us. All computers come with the hardware needed to use right out of the box so that you can enjoy the benefits of having the Internet at home. The ACP benefit is non-transferable. This is an awesome program for our customer that qualify. You can find more information here. ACP credits can completely eliminate your internet bill with Xfinity. Taxpayer Identification Number (ITIN) Other Government ID . Passport . A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50). org/about/affordable-connectivity-program. This has been going on for over a month and I think I’ve submitted my application ID at least 3 times. I have been trying to correct this 3 times a week in the last 6 months! Today a rep from ACP even tried to call with me and Comcast disconnected us. 1. The Xfinity webpage states confirmation should be received within 48 hours, today is 144 Xfinity cannot recertify your eligibility or complete any requested documentation on your behalf. org or calling (877) 384-2575. Apr 11, 2023 · We are having the toughest time with Comcast both via text support and calling. 25 if they live on qualifying Tribal lands). Consumers who live on qualifying Tribal lands can receive enhanced support of up to $75 per month toward broadband services. By providing a phone number, you consent to letting USAC contact you at that phone number via artificial or prerecorded voice message or text for important reminders and updates about your Affordable Connectivity Program benefit. Instead, type "Xfinity Support" there. If ACP ends, you will no longer receive the ACP monthly discount of up to $30/month but will continue to receive the Verizon Forward discount. 95 per. - An "Xfinity Support" graphic replaces the "To:" line. The ACP provides a monthly discount of up to $30 for eligible households and up to $75 for those on qualifying Tribal lands. Let us know if you have any further questions. No record of ACP application Feb 27, 2024 · ACP Credit Was Only Applied to First Month. 6” Latitude 3140 is a great tool for school or work, especially if you rely on specific software. Once you’re successfully enrolled in ACP through Xfinity (expect 3-5 business days), you’ll see your ACP benefit on your next bill. 95 a month plus tax. I was sent an email stating I was approved and my estimated bill was $10. In June of this year, ACP sent a letter to her to renew her status, which was done and approved. Rest assured that Kinetic is committed to standing with our affected customers. Get Internet Essentials for $9. Text STOP to end messages. Additionally, the program provides a one-time device discount of up to $100 for a The ACP is a federal government benefit program from the FCC aimed at ensuring connectivity to eligible households by covering some of the cost of mobile service (up to $30). There are 2 steps to enrolling in the program. 25 a month off phone, internet, or bundled phone and internet services (up to $34. Following is the step-by-step process to apply online through the ACP website. Affordable Connectivity Program (ACP) annual recertification process. Consumers who qualified for the ACP benefit may be eligible for another Federal Communications Commission program called Lifeline, where qualified consumers can get up to $9. If you have questions during the application process, contact the ACP Support Center by email at . gov where I also was given my application ID so that I could supply it directly to xfinity. ACP benefit recipients can choose the service plan that best meets their needs (including a plan you may already be on). Jan 18, 2024 · Select YES when asked if you have a National Verifier ID from the Xfinity ACP application. To proceed with filing a complaint with the FCC, please go to this form and select "availability" as the Issue and fill in the form. After contacting them once each month after each agent supposedly An application may result in an error that requires the consumer to submit additional documentation to the Lifeline Support Center for manual review. Mar 8, 2022 · 3) Access Your Bill Credit: Once you’ve completed the eligibility form, confirmed that you’re qualified, and connected to Internet services, fill out the application to enroll. This service is designed to offer eligible households download speeds of 100 Mbps and upload speeds of 20 Mbps for $29. El Programa de Descuentos para Internet ( Affordable Connectivity Program, ACP, por sus siglas en inglés) es un programa de asistencia de la FCC que ayuda a asegurar que los hogares puedan pagar por Feb 17, 2022 · Click the "New message" (pencil and paper) icon. If you’re an Xfinity Internet or Internet Essentials customer, complete the Xfinity ACP online enrollment form https://comca. Pricing & other info. If monthly government support ends, we’re Mar 14, 2024 · However, Xfinity’s ACP Free Tablets Program Application can participate in the ACP by offering discounted internet plans and applying a one-time credit towards a device like a tablet to help Jan 5, 2024 · When signing in to your Xfinity account, make sure you are signing in with your primary Xfinity ID. (which means $30 ACP benefit covers full $29. The Affordable Connectivity Program (ACP) is a United States government-sponsored program that aims to provide wireless internet for low-income households. Alternatively, you will need to call Xfinity customer service at 844-963-0288 and ask about the Xfinity ACP application status. They will always help you to track your order status Email Address. As mentioned, the Xfinity Affordable Connectivity Program benefit is limited to one discount per household. Stream your favorite shows and movies anytime, anywhere! Jan 24, 2024 · If you already have our service you can apply at the Xfinity ACP page. Aug 18, 2023 · Here are the steps on how to check Xfinity ACP Application status online. I reapplied for the credit on her Xfinity account and it was approved in early July. The last fully funded month of the program is April 2024. 25 monthly discount on Mar 1, 2022 · If you would like you can call them at 1-855-846-8376. You cannot give your benefit to another person, even if they qualify for the ACP. Be honest on this form . Apply today if you: Live in an area where Xfinity Internet service is available. For a family of four, the annual income limit is $55,500. I checked the ACP website and I'm still showing as "Qualified". Recertification Form – English; Formulario de Recertificación – Español (Spanish) Instructions. May 24, 2022 · Hi @user_c60fd8, we do participate in the ACP program (Affordable Connectivity Program). Download Xfinity Stream on your mobile devices. You can check your eligibility, review the benefits, and complete the application online. January came nothing on my bill was updated with the $30 credit from acp. You will want to make sure the information (name, address, and date of birth) submitted on your National Verifier form matches the information submitted on your Xfinity ACP enrollment form. 08. I read other forums of other customers dealing with the same thing. Click Back to return to the Account and Identity page. Didn’t find what you were looking for? Ask Xfinity. gov/acp or usac. Start your ACP application. st/3IivagF to have your ACP credit applied to your Internet service. The Internet Essentials Team is available from 8:00 AM - 12:00 AM ET, seven days a week. On November 15, 2022, the Commission adopted the ACP Fourth Report and Apr 18, 2022 · ACP application still in process. Note: You can only change the contact name for your Xfinity ID. Xfinity offers two low-cost internet plans: Internet Essentials (50 Mbps for $9. You would first complete the National Verifier application. Steps for self-enrollment. Xfinity has your back with affordable internet. Xfinity Affordable home internet starts at just $9. Select "Xfinity Support" from that list. org for a status update on your ACP application. Mar 14, 2024 · Complete The ACP Application Form. You may need to provide additional information or documentation to confirm your eligibility, identity, or home address. Feb 7, 2024 · When you transfer your ACP benefit to qualifying Verizon Home Internet services, you’ll automatically qualify for Verizon Forward. If you qualify, you would then complete the Xfinity ACP application to have it applied to your account. The ACP enrollment page does not take you to the Internetessentials link u just sent. Households could enroll in the ACP if they participated in assistance programs like Medicaid, the Supplemental Nutrition Assistance Program, or The FCC’s Affordable Connectivity Program (ACP) Support Center at 1-877-384-2575 is available to answer questions regarding your ACP discount eligibility and/or application status. Please refer to the FCC’s website at fcc. The following is a list of some of the providers that offer Click Xfinity ID and Security. Instructions to complete the paper Recertification Form are available in English and 9 other languages. Driver’s License Military ID . Select your seasonal hold duration by filling in the Enter Start Date and Enter End Date fields, then click CONTINUE. Providers Offering ACP Device Discounts . No activation fees and no equipment rental fees. Click "Sign In" if necessary. Qualify for programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, and others, or are enrolled in the Affordable Connectivity Program (ACP) with Xfinity. You may also be eligible for the FCC’s Lifeline program, which offers up to $9. Unlimited data plans - pricing between around $10 and $35 per month with ACP. Our website will walk you through both steps. Page 3: Your Information (Continued) Add hyperlink. Application ID. Typically, when you see the "Pending" status, this means that your application is under review with the National Verifier. Next you will see the application form for the ACP National Verifier. 25 off the cost of phone, internet, or bundled services (up to $34. Enter the first and last name, then click Save. Affordable Connectivity Program ACP - Universal Service Follow the steps below to submit an ACP application online, which typically takes about 10 minutes to complete. Sign in using your Xfinity username and password. Xfinity, a brand of Comcast has more than 30 million subscribers in the USA and offers its service in 40 Xfinity - Home of the 10G Network Aug 16, 2023 · Enter Xfinity’s Affordable Connectivity Program, a beacon of hope for those on the other side of the digital divide. Affordable Connectivity Program Application - National Verifier - nv_pii_address. The future of ACP is uncertain due to a potential lapse in federal funding. The "To:" line prompts you to "Type the name of a person". Apply for Internet Essentials from Comcast, a program that offers low-cost, high-speed internet access to eligible households. If you want to enroll in the Seasonal Convenience Plan, follow these steps: Visit the Seasonal Convenience Plan homepage and click ENROLLING IS EASY. st/3Klp9jU. I received, on 4/12, an email from Xfinity stating "ACP application in progress" and no further communication except for my May billing Households who qualified for the Affordable Connectivity Program (ACP) and are located on qualifying Tribal lands could receive: Up to a $75/month discount on their internet service, and. 95/month) and Internet Essentials Plus (100 Mbps for $29. Click Edit name under the user’s name. 2. As of Feb 8, 2024, the federal government is no longer accepting new Affordable Connectivity Program (ACP) enrollments. . If you need a computer for resource-intensive tasks or you need more storage space, this is your best option. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. May 15, 2023 · ACP CREDITS. However, I have still not been approved or received my bill credits. Eligible SafeLink customers can now receive free monthly benefits through the ACP program while keeping their device and number. One of its primary offerings is a monthly discount, which can be up to $30, to help reduce the cost of internet services. Dec 9, 2023 · I have submitted my ACP application through the Xfinity site multiple times, all saying it would be active in 3-5 business days. 95 for 100 Mbps Internet Essentials Plus. Do I reapply the application again? It has been five days so I will reapply today in hoping to get the email. You can contact USAC's ACP Support Center by emailing ACPSupport@usac. We’ll use the email address you provide to send updates on your enrollment status. I received, on 4/12, an email from Xfinity stating "ACP application in progress" and no further communication except for my May billing info with no rate change. Application Type : Affordable Connectivity (ACP) Application ID : Bxxxxx-xxxxx (gave the actual ID, just obscured here) Application Created : 12/19/2022 Expiration Date : 03/19/2023 To qualify for the Xfinity ACP program, a household needs to meet one of the following criteria: Have an income that is at or below 200% of the federal poverty guidelines. To continue your application, just enter the information below. ) Option to purchase a computer for $149. Not all ACP recipients will qualify for Lifeline and not all ACP internet companies participate in the Lifeline program. 99 plus tax. For households situated on qualifying Tribal 1 day ago · XfinityThomasB. After not receiving any more communication I verified my qualification for the program at getinternet. Mar 10, 2023 · To send a "Direct Message" message: • Click "Sign In" if necessary. 95 bill of Plus, to equal $0, or you can go with $9. My first credit was applied on January 22nd, ahead of my first bill. Xfinity Mobile has no line access or activation fees and comes with unlimited talk and text, so customers only pay for cellular data. The Affordable Connectivity Program (ACP) Recertification Form is available in English and Spanish. Lifeline provides up to a $9. Its a completely independent site. Starting on 02. Do not give your benefit to another person . ( edited) The 11. May 11, 2022 · Complete the Xfinity ACP enrollment form to receive your credit. For more information about the Affordable Connectivity Program go here and check out our FAQs on ACP and Lifeline . You’ll receive a status update within 48 hours of applying. • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Click the "New message" (pencil and paper) icon. Check Consumer Eligibility. com/acp or fcc. 95 and a cheap voice plan. But I just received my latest bill and the ACP credit wasn't applied to it. You will need to apply using both the national verifier and Xfinity. - As you are typing a drop-down list appears. I hope this helps. in the ACP, you are breaking the FCC's rules and will lose your benefit. See the full list of accepted documents. Expect to hear a status update from us within 48 hours of Affordable Connectivity Program Application - National Verifier - nv_pii_address. $149. Understanding the ACP Benefit. For text messages, message and data rates may apply. Some outreach items have ACP support center, but the application lists the full name Email Address. 95/mo and get a free Xfinity Mobile Unlimited Intro line for a year. The ACP enrollment page does not take u the Enrollment application for Xfinity. The ACP credits are not applied to this bill, and I need to know why. Find frequently asked questions or search for answers. Additionally, qualified households can Feb 16, 2023 · The biggest issue seems to come from the information not matching. 95/mo. The program offers a $30 monthly internet discount (or $75 on tribal lands) on internet plans with speeds up to 100Mbps. . While we don't have access to your ACP application, you can email the USAC here: EBBHelp@usac. The updated name now shows at the top of the screen. Shop Internet Essentials. 6 days ago · The ACP is a federal subsidized internet program that was launched in 2021. Visit the Xfinity portal. ACPSupport@usac. Mar 10, 2022 · Hey @Chronostvn, thank you for reaching out to Xfinity Support on our forums. We would like to show you a description here but the site won’t allow us. Can I receive the Affordable Connectivity Program (ACP) benefit if my household is already receiving the Lifeline benefit? Jul 20, 2022 · Its not linked anywhere from Comcasts website. up di im wg ab nv xv mh jc xv