Dell xps 15 9500 audio issues. A theoretically top end machine for $3,500.


Dell xps 15 9500 audio issues Even with the audio settings (master volume? not sure of the correct term) set to 100, the voume is still fairly low. 60GHz[Cores 6] [Logical processors 12 Dell XPS 15 9500 Usage and Troubleshooting Guide For port locations, browse to the Dell XPS 9500 Online Manual Page, and then touch or click View PDF under Dell XPS 9500 Setup and Specifications For information about and help with resolving Audio issues, refer to the Speakers and Headphones Support site. After a lot of back and forth on the phone and several technicians trying everything to fix the issues, Dell decided to send me a new computer. 🦾 But after running the latest updates it started only playing a hissing sound (like white noise) instead of the expected audio. If I refocus the Firefox tab it will start playing again. Trackpad (hardware problem maybe): I know the XPS 15 has had issues with the trackpads. The XPS 15 (2 units tried) speakers "rattle" and "crackle" at about 80-100% volume. I also get an audio jack issue. Im most cases audio workin Troubleshooting for Dell XPS laptops. Check Audio Settings: Hi, I have received 2 Dell XPS 9500's and both have an audio issue and was wondering if anyone is experiencing the same. 5k € (!!!!), additionally I have an XPS Tower and over the year I had very positive contact with Dell-Support. 04 with a newer mainline kernel build mostly worked, minus the audio (although I did switch to X11 instead of Wayland at some point). Since then I used the laptop at university and it was working flawlessly. I was able to work around the problem by disabling "Enable audio enhancements" for the headphones. Dell XPS 15 9500 Troubleshooting . I have made a comparison of the 400Hz test sound from YouTube played on my XPS 15 9500 compared to a medium budget Lenovo laptop which has no crackling on the Guys, My audio does not seem right. Dell QC is dogshit. On my new XPS 17 9700 (2020) I can confirm that the same bad cracking sound occurs on this 400hz frequency compared to a very old previous laptop. Dell xps 15 9500 audio crackling. 2 Posts. so maybe try updating that from the XPS 15 9500 Drivers & Downloads page. Just the same as all of you, my internal laptop speakers produce a horrible static noise, which is an issue considering I planned to use it for music production. Dell downloads for the 9500. 11 Posts. Mine will drain to 94% and hold steady, and I can game for hours without dropping any lower. https://www I am on my second XPS 9500. Dell XPS 15 9530 audio issues . If you haven´t noticed before, turn your volume up, right click on the sound icon, select sounds, then select any sound and press test. Affected Platform: Precision 5750, Precision 5760, XPS 15 9500, XPS 15 9510, XPS 17 XPS 15 9520 AUDIO Issue . I turned the toggle for this setting off but the problem persisted. What can I do to fix Dell XPS 15 speakers not working? 1 Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. Dell SupportAssist installed the latest Realtek High Definition Audio Driver today (2/5/2021) and caused my new XPS 15 9500 to do the same thing! Nothing but static out the speakers. Choppy audio and very short range make BT connection to my speakers useless. If the issue persists follow these steps. All the known good things are great. I bought a Dell XPS 15 9500 4k UHD with 32 Gb of RAM and a GTX 1650 TI and have the following problems when using its 4k display: - Slow windows animations FPS; install lastest windows 10 with your microsoft's account, install audio driver (realtek and maxxpro are downloaded from dell website). Hopefully someone else has come across this issue and has a solution. Given that this is one of Dell's laptops with higher end specs (and pricing) I was expecting a machine with no flaws. PPS: In case you don't know, to eliminate audio processing on the 3. Selected Posts / Dell Community / 5 Posts. Noticed the Waves MaxxAudio Pro was not showing my equalizer settings correctly and could not set to default or my settings constant static out the speakers! I've returned 3 XPS 15 laptops and I believe I've finally figured it out. Dell XPS 15 9500 Charging Problem upvote · comments. Hey there, also no drivers needed. com/watch?v=soY_h3pLWqw&t=14s. XPS 15 9500, audio, touchpad, display issues. For my understanding the Headphone-Jack o Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. . Firstly, could you let me know the specific system version?Please check it (you can display it by pressing the Win key + R key, and typing "winver", then press Enter), and only send the relevant information without PII in the next reply. Dell needs to solve the Troubleshooting for Dell XPS laptops. The laptop itself has been a delight, until I discovered the speaker quality. Here are the main problems: 1. leejin1356. It is a mystery how managed to sell brand new laptops with such an issue, how it was missed to be picked up during the Quality Control checks(If they have that at all!). There are 2 main issues with sound with the Dell XPS 15 9500: Issue 1: If you open the MaxxAudioPro app from the Start menu to adjust the sound settings, all of a sudden when you change a setting, the speakers start loudly hissing and crackling (if playing something, but the audio is indistinguishable from the hissing, just sounds like hissing). When I use my bluetooth headphones I have the same problem; everything Same issue. XPS 15 9500, WiFi and sleep issue. Very disappointed to realize that the webcam quality is extremely poor. As you use your Dell XPS 15, its screen may suddenly just turn black. XPS 15 9500 - Audio switching between headset and laptop speakers randomly. Here's what you can do to troubleshoot and potentially resolve the problem: BIOS updates can occasionally address hardware-related audio problems. Screen hangs, but sound continues etc. https://www Since getting this laptop I have had a number of audio issues that are not being resolved. When playing most audio there is no problem. In the beginning, it would happen once a week, but now it happens about 20 times a day and it will get stuck in a loop for about six cycles before finally powering on and lasting up to 30 minutes before another random shutdown occurs. Unsolved. XPS 15 9500, speaker crackle issue. After making a few changes in the maxxaudio app, the sound doesn't work correctly anymore. It's still running strong and amazingly. @rvalenta1991 , thanks for your suggestion, indeed that seems to be more or less the case. Firstly, I have owned two XPSs before this one (a 2-in-1 and a 13) all within the last 5 years, great units, love the XPS line, this isn’t a bash on the XPS brand or Dell, this is just a documented note of what happened to me and maybe someone might find this and be having Go to Dell r/Dell. However, when playing Products; Solutions; Services Support; Selected Posts / Dell Community / Laptops / XPS / XPS 15 9500 Hey guys, Just a fun write-up on my (unlucky) experience with owning an XPS 15 9530 for just under 2 months. So I just received my dell xps 15 9500 and it was significantly more broken than I anticipated. Support for XPS 15 9500 | Hi All! Not long ago, I received my XPS 15 9500 (i7-10750H, 16 GB DDR4, 1 TB SSD, GTX 1650 Ti, FHD + screen). May be something else but give this a shot first. Same problem, XPS 9500 i7 screen freezing. Haven't had this XPS 15 9500 long (five months). Static / white noise sound when listening through headphones. Happening totally randomly 1-10 times in an hour since October. Troubleshooting for Dell XPS laptops. ADMIN MOD XPS 15 9500 Video/Sound Stuttering (HDR) Help Hey everyone, I have an inconvenience when playing 4K hdr content on Youtube, either on Edge or Chrome. No audio after 5-9 update Just return the laptop, after 2 years worth of updates with my 9500 I still have popping sounds and sometimes audio doesn’t work at all. I work as an audio engineer and bought the XPS 15 9500 as my main laptop. 4. I plugged my headphones in the jack and the issues still persists. Is it possible to send me a pair of the speakers that Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. https://www. Selected Posts Unsolved. The headset pairs and gets connected/recongnized fine, but no sound is available. The keyboard deck will still vibrate cause it's a slim chassis, but the sound won't distort very much. Posts / Dell Community / Laptops / XPS / XPS 15 9500, speakers, dist Haven't had this XPS 15 9500 long (five months). I've been having issues with Bluetooth connected speakers on my XPS losing audio out when another application on the PC starts using audio. DELL-Cares. I know this Hello Jared, Good to see you in Microsoft Community. I have been having sound issues on my Dell XPS 15 9500. It has quite a few issues which I was willing to forgive, but the most annoying one is the following: It seems to never go truly silent. Do you have anyone who might be able to help us solve this issue. First one was received about 2 months ago and within a few days, had hard drive and port issues (2 of the three USB-C not working or not working properly). Got it and sure enough, was experiencing the pre-click problem. I just received my brand new XPS 15 yesterday. I bought the XPS 15 because of its reported portability, battery life, and power. A quick google search back then, and now, turns up with numerous people I'm an owner of 4 Dell displays, and will be buying 2 or more soon + I own an XPS15 7590 nearly maxed out for 2. It seems like there is a massive delay o Products; Solutions; Services However, yet again, I find myself scouring the Dell fora for a solution to my new issue. Steps: Precision 5550 Precision 5560 Precision 5750 Precision 5760 XPS 15 9500 XPS 15 9510 XPS 17 9700 XPS 17 9710 Enjoy! Share Sort by: Best. The issue is actually the Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest An outdated or missing audio driver can cause issues with the device’s audio. it's so blurred that i can't listen to anything. The first replacement for There are other issues with the Realtek audio driver. This by any means is not a solution, especially when we know that these speakers are capable of much, much I recently bought the Dell XPS 15 9500 and I happen to have an issue with it Basically, the speakers of the pc are working just fine. The problems below are all things I have noticed in the first 24 hours. Good find @rvalenta1991 and @sport_line for helping bring this issue to the Dell team. The fans constantly went nuts at the lightest workload. A notification appears in the rig I didn't lose sound but after the the Realtek A05 update installed the sound quality on my machine plummeted. However, even though this laptop may sound close to perfection, it is still just a man made device that is unexempted from troubles. A theoretically top end machine for $3,500. " The issue is that my computer no longer recognizes my integrated speakers and microphones. However, when playing Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. The laptop looks absolutely superb and feels robust, but I have a few issues with it as detailed below. When I Same issue, though it's more than than just the audio -- when it happens the entire machine stutters. At any buffer size. XPS 15 9500. (Version 24H2) Audio stops after successfully updating the Audio driver. Since the BIOS update from last week, audio and video from my XPS 15 9500 went wrong (Windows 11). Run the exe installer, it will uninstall whatever WU did and install what Dell intended; including the Maxx audio configurator that allows you to switch between audio outputs ( also doable thru Win My laptop is XPS 15 9500, Memory: 16 GB, Processor: Intel(R) Core(TM) i7-10750H CPU @ 2. Repasting the GPU and CPU with Kryonaught thermal paste decreased temps by 25°C and increased performance in sustained loads very significantly. Recently I went old school with a gen 6 x1C and have never been happier, better Hello everybody. When I plug in headphones, audio plays through the headphones. The microphone on this 9500 is very weakI have tried both the Dell Audio Drivers with MAXXAudioPro as well as generic UAD drivers from MS Update Catalog. Q&A. 0. upvote r/thinkpad. But here I am, having issues myself. 2. After you reinstall the new Realtek HD Audio Driver from the Dell website (remember it takes TWO restarts - one restart to uninstall the current driver, then another to install the new driver), make sure you Enable the Waves MaxxAudio Service Application via Task Manager (or via the Settings app):. XPS 15 9500 trackpad issue. This issue on my Dell has been resolved by installing Maxx Audio pro from Microsoft Store. I am having trouble solving my audio jack problem. First, navigate to "Device Manager," then scroll down and Let me take you through my story: Recently the audio on my XPS 15 9500 has been malfunctioning. XPS 15 9500 is known to have great performance that it cant use beacuse of thermal issues. When I first boot my laptop without anything plugged into the audio jack, audio plays out of the speakers normal. 5mm jack output go to Windows Settings > System > Sound > Headphones (Realtek Audio) > Audio enhancements > Off (also Spatial sound must be Off). VacekF. It seems to be an issue of compatbility between latest Realtek drivers and MaxxAudio They finally accepted that and escalated this audio issue to their Product Team. Fingerprint-reader driver graphics, sound or other hardware-related problems. While using an audio interface, The MaxxAudio driver still filters the sound unless you are working in a DAW. Very grainy and overly bassy, as if the audio was coming from the bottom of a bass speaker Reverted back to the A04 driver but the sound quality has not returned to the level it was before the update. Moderator. W. So far Hello, I have recently gotten myself a XPS 15 9500 and have been experiencing some issues with it. It's possibly the sound from air Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. The sound on the song compared to my phone and last computer seem off. The laptop is three years old, and this issue started a few months ago. Uninstall the current audio driver using a reliable uninstaller like Display Driver Uninstaller (DDU) in safe mode before installing the new one. I have issues similar at what you describe here with focusrite 8i6 3rd gen and also neural dsp quand cortex used as an audio interface . Next, did you have any special operations before this exception occurs? Hi, I was wondering if there is a solution for following issue I am experiencing on my XPS 9500 laptop: - Audio signals from apps are delayed by several seconds. Purchased in February. -The microphone of my headset is not detected anymore. I just got this laptop and had an older XPS from 2017 prior. An outdated or missing audio driver can cause issues with the device’s audio. I had a major issue with sound latency (lag) when connecting an XPS 17 (9710) to an external monitor with speakers (Dell S3221qs). 9597. I was getting over 12 hours of battery life. r/DellXPS. Support for XPS 15 9500 | I've had the Dell XPS 15 9500 since July 2020. Open comment sort options. I can still push down on the trackpad and it makes a clicking sound but ~90% of the time it doesn't register. Pressing graphic driver reset shift+ctrl+windows key+B or closing the lid brings screen back on. When I first unboxed it, I was met with a headphone jack that wouldn't work unless I reset a driver every time I restarted, or put to sleep my computer, or unplugged my earphones. If I have the laptop without sound and some sound starts to reproduce, on youtube or netflix or some other audio file, the speakers emit a small static noise. No solutions offered are effective. 416. Hey OP, I had the same issue with the high pitch sound. https://www Anyone having audio issues pairing AirPods Pro to Windows 11? XPS 15 9500 Screen freezes randomly but the audio works and second display works. So to fix this issue, this article will be covering various solutions that can be used to troubleshoot Dell XPS 15 audio not working on Windows devices. The problems below are all things I Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. Selected Posts / I had some static cracking noise when listening to music with my headphones before; it seems to be gone now after the reinstall (probably because my XPS is now using the default audio drivers). 5k € + my XPS 15 9500 with this issue, for 3. If I'm playing a game I'll see a framerate hitch, if I'm moving the mouse I'll see the pointer stop moving for a fraction of a second. 5 mm jack. 1 or later: XPS 15 9510: Realtek: 6. Instantly sounded awful. 0. After that, my bluetooth headsets stopped working. The 9500 speakers have a functional defect that causes distortion and rattling, even at medium volumes. I bought my dell xps 15 9500 last month with huge expectations. Definition poor audio quality: the bass levels are smudgy, mid-tones sound lower. Noticing that the 9530 has an audio issue where there seems to be no equalizer and YouTube videos can range from barely audible to super loud. Any tips for sound? Stick with Dell drivers or are there better ones? I noticed But I have been noting down issues I've encountered and seen for these past 3 months. I have tried re-installing the realtek audio drivers but I get the same issue. g . 806. The audio sounds overall more bassy, xps-15-9500-laptop | XPS 15 9500 Re-imaging guide for Windows 10 | installation-overview Downloading and installing the Dell audio driver; 7. For example, if I have a YouTube video playing on one tab of Firefox and simply click on the Spotify app, the sound from the YouTube video completely stops playing. Delayed sound without headphones, i. First, navigate to "Device Manager," then scroll down and click "System Devices. Posts / Dell Community / Laptops / XPS / XPS 15 9500, speakers, dist Hi All, I have the same problem on my New Dell 9500. This audio issue can be reproduced on any new XPS 15 9500. They finally accepted that and escalated this audio issue to their Product Team. This problem has only recently started (~1. I've been having issues with the touchpad and display. One morning, without changing anything my XPS 15 9560 has poor audio quality. Also the maxx audio pro dialog box just appears blank for about 30 secs and then closes out. I tried a bunch of things on my own, including resetting the bios settings, updating audio drivers, setting audio drivers to previous versions, re-installing Windows (mostly to make sure no software I had installed created the issue). Bought latest XPS 15 9500. Whabes. youtube. Realtek Audio/Sound problem, volume super low Hello folks, I have Dell UltraSharp U3219Q connected to my new XPS 15 9500 via USB C Thunderbolt cable. Following the suggestions of our company's Dell pro support, I wasted hours trying different Realtek drivers and reinstalling Windows 10. There are 2 main issues with sound with the Dell XPS 15 9500: ***** Issue 1: If you open the MaxxAudioPro app from the Start menu to adjust the sound settings, all of a sudden when you change a setting, the speakers start loudly hissing and crackling (if playing something, but the audio is indistinguishable from the XPS 15 9530 - teams audio issues Well, the computer Gods do not like me as my Teams audio issue exists on the XPS, same exact issue I saw on the Precision 5570. This is result in bright daylight: Feels like a phone camera from the early 2000s. https://www This is related to the Dell XPS 15 9520 but could be related to the rest of the 9500 series. The second was an obnoxious buzzing sound coming from the speakers when there is sound coming from the speakers. December 17th, 2020 20:00. With my Dell XPS 15 9500 Bennet shows the strength of signal (-69dB) and it was when I was sitting no further than half a meter from the laptop. Input coming from audio interface (focusrite or Ndsp QC) randomly pop crack or glitch. 250. A community of XPS Owners Members Online. You certainly want to know what these troubles are, right? So, below are the common problems with Dell XPS 15 together with: 1. I went through two replacements but only the trackpad issue was fixed slightly. I have the same sound problem with my brand new XPS 15 9500, which arrived on Jan 11th. I went ahead and requested a refund instead of going through support based on the experiences from others. e. Hi, Same issue here. Given that this is one of Dell's laptops with higher end Ordered an XPS 15 a couple of weeks ago and was nervous about the whole trackpad issue. Hello, was there every a resolution to this issue I am having the exact same issue on my XPS 15 9500, My speakers were working fine but i could only hear static on my headphones until i turned off Waves MaxxAudio Pro but now my speakers only Hi, I have a dell xps 15 9500. IBM Hi all, I got my Dell XPS 15 9500 back in 2020 shortly after its release. Tiger Lake is very new so no surprise a lot of things didn't work in older distros, but Ubuntu 21. Thanks but this issue goes beyond the common shortcomings of laptop speakers. Old. Locate the "Bluetooth Support Service" and "Bluetooth Audio Gateway Service. The issues are observed on a dell XPS 15 i9 64go from Feb 2024. Also noticed that the bottom left side of the trackpad was not registering my clicks. L. I experienced the wobbly trackpad issue and some other things like dead pixels (I have the FHD version) and very noisy and nervous fans. And if it does, it will only be for a few seconds, then loud fan, then quiet, then loud fan again every few seconds. It doesn´t happen on all frequencies, but is especially noticeable with higher frequencies (e. Also reinstall Waves MaxxAudio Pro. It started having problems I'm having the exact same issue with my Dell XPS 17 9700. January 11th, 2022 01:00. Posts. 1 time out of 4, when I open the laptop, fan are full on, I have a Dell white screen saying scan is complete, press ok, then blue screen saying start up Run the Windows Audio Troubleshooter which is found in this Microsoft Knowledge Base article, Fix sound problems. https://www Hello, I received my Dell XPS 15 9500 three days ago. I buy a really expensive laptop (15" Dell XPS 9500 with I7, 32 MB and a 1650Ti) that has a trackpad that wiggles, a 4K screen that has light bleed all over it and fans that sound like a 747 taking off when I dare fire up a program such as Blender. But as soon as I am using another audio device (like wired headphones, Bluetooth headphones, or Bluetooth Has anyone noticed a problem with the new Dell XPS 15 9500 and the attendees/audio volume when in Zoom or Skype meetings. I use the XPS 15 9500 almost a year now and ever since I got issues with my audio setup for conferences etc. New. The fix was immediate and required no reboot. Sound Issues with Dell XPS 9310 2in1 upvotes · Now, realising how much I paid for this computer, I cannot get away from my disappointment. " Ensure that both services are set to "Automatic" startup type and are running. I do however receive and transmit Has anyone noticed a problem with the new Dell XPS 15 9500 and the attendees/audio volume when in Zoom or Skype meetings. Also, about a month ago, my trackpad started to make a popping noise when clicking and the trackpad felt a little loose, the popping noise went away on it's own but the trackpad still feels a tiny bit @rickwiel Just for your awareness, if you're relying on the D6000 as a power source for your XPS 15 rather than keeping the system's own power adapter connected, that's a bad idea even if everything was working as expected. I have external headphones connected to monitor via 3. If the microphone volume level on your XPS 15 9500 is too low when using the audio jack, there are several potential factors that could be causing this issue. It seemed like a resolved problem through the platforms I was reading. r/thinkpad. Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. @BRIXPSOWNER - Yes this issue impacts all the new XPS laptops which is 9300, 9500 and 9700. First thing, reinstall the Dell Realtek sound driver. Dell XPS 9570 keyboard opening applications randomly. Opening internet browser trigger the If the Bluetooth on your Dell XPS 15 9500 laptop is not working, you can try a series of troubleshooting steps to identify and potentially resolve the issue. We know this is a driver issue because applying non-XPS 15 Realtek audio drivers will resolve the audio distortion/crackling, however the sound from speakers will become flat with zero bass and the overall volume will be 5 times lower. Form factor, bezels, keyboard, sound, weight, camera is in good position finally. XPS 15 9500, audio jack not detecting headphones. I have spent nearly 24 hours (broken up into two weeks) trying to resolve this issue with the device 2020 Dell XPS 15 (9500) unable to hibernate Share Add a Comment. You may notice a distortion or crackling system notification sound on your XPS and Precision laptop. After purchasing, I was able to get LatencyMon times down by disabling turbo boost but kept running into issues from the MaxxAudio driver. Other bluetooth peripherals (xbox controllers, mouse) seem to work fine. Also it does not recognize any input in the 3. (this being the Intel Smart Sound Technology OED) Download and install the latest Realtek audio driver from the Dell website. The problem might stem from multiple causes, and Realtek speakers are known to encounter sound problems, especially with audio drivers. Unbelievable that Dell penny pinches and adds components that my previous laptop that's 3 years old outperforms by far. Go on the Dell site and download the high def Realtek audio drivers. I haven't had any trackpad issues but I have had a couple of odd system lockups, Zoom in particular wasn't happy. Posts / Dell Community / Laptops / XPS / XPS 15 9500, speakers, dist Inspiron 5401/5408, Inspiron 5501/5508, Latitude 7210 2-in-1, Latitude 5310, Latitude 7310, Latitude 3410, Latitude 5410, Latitude 5411, Latitude 7410, Latitude 3510, Latitude 5510, Latitude 5511, Latitude 9510, Latitude 3550 (End of Life) , Precision 3550, Precision 3551, Precision 5540, Precision 5550, Precision 5750, Vostro 5401, Vostro 5501 So first of all a warm hello to the community. Videos and/or music takes forever to start playing. Sound is fine but microphone is weak. The XPS 15 9500 is designed for either 90W (if you do NOT have an NVIDIA GPU) or Troubleshooting for Dell XPS laptops. XPS 15 9500: Realtek: 6. The unofficial subreddit for Dell Technologies Members Online • Makdak_26. Update-" I think I might have found the issue: I recently turned on "original sound" in Zoom, which in hindsight Hi, I'm having issues with my XPS 15 9500 and my Logitech MX Anywhere 2S mouse. I was having this same issue with my XPS 9570. true. A lot of XPS 15 9500 users have reported severe sound crackling, and no alleviation with replaced speakers. This was an issue that was supposedly fixed. I updated both Windows and whatever was available for update via the Dell Update app. The sound is similar to a buzzer but I can still control the speaker's volume. Below is a list of tho I've had my Dell XPS 15 9500 for about 3 months and performance wise, it has been great. Posts / Dell Community / Laptops / XPS / XPS 15 9500, speakers crackle Hi. This is a well known problem - for some reason Intel's GPUs just cannot play Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. August 5th, 2021 06:00. Products If anyone is curious, I wrote up a post here explaining why the XPS 15 9500 is a disappointment to me compared to the X1E just from a design/positioning standpoint, even before considering build quality and reliability issues that seem to be affecting all of the XPS 9x00 models to some extent (XPS 13, 15, and 17). A notification appears in the rig For troubleshooting of this problem you can just follow these steps-Update Audio Drivers: Go to Dell's support website and download the latest audio drivers for your XPS 15 9570. Right after the update I had no audio and I isolated the problem to the Audio Enhancement option in System > Sound > Properties menu related to speakers and My xps 15 9500 had a problem with the jack (sound came out only from one side, no issues with the speakers nor with bluetooth), Dell sent a technician at home to replace the audio jack (it's not on the motherboard, so the replacement is very easy and fast) and this solved the problem. Dell XPS 9500 Audio Problems + More Help. Sometimes I can hear g The dell XPS 15 9500 16 GB RAM 1TB has heavy latency issues. 4denver. The D6000 only supplies up to 60W to the attached system. 1 or later: XPS 15 9520: Realtek: Dell Pro 13 Premium PA13250, Inspiron 13 5310, Inspiron I've returned 3 XPS 15 laptops and I believe I've finally figured it out. Every time I turn on my laptop, I have to disable and re-enable the Realtek driver for sound just to let the audio jack work. My Dell XPS 15 9500 keeps randomly shutting off. 1. these are results of my experience with both XPS 15 9510 (FHD) and XPS 17 9700 (4k) (and other laptops) contact Dell. Contact Dell Support: Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. I previously had a XPS 15 9500 (from around 2015), and I also currently own other laptops including the current laptop kings, m1 macbooks, along with various older laptops HP, and an Asus that was terrible that we returned. It started having problems after the first two months. The XPS 17 (1 unit) speakers go all the way to 100% with minimal crackling (depending on the audio). My Dell dropped the volume of any music source I was playing as soon as I started either a Zoom or Skype call, only to restore the volume as soon as I exited the meeting. Dell XPS 15 9510 speaker issues upvote I have a 3 year old XPS 15 9500 and I have the same issue with frequent random rebooting and the laptop rejecting my charger. Sort by: Best. Top. i7-1087 I was quite excited to find the "XPS FAQ: Audio buzzing" article on this forum, but none of the issues seemed to apply specifically to my situation. I've already had the motherboard replaced by Dell once before. This troubleshooting page will help you diagnose problems with the Dell XPS 15 9500. Best. Add a Comment. 16 votes, 29 comments. I did get the occasional random reboot before, but this issue got much worse (happening multiple times a day) the day after the warranty expired, which was a Hi All, My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. We find a lot of sound problems are fixed by a reinstall. I've owned my XPS 15 9500 for a bit more than 2 weeks (here's my initial review and specs) and it came without apparent known issues. XPS 15 9520: no audio with enhancements set to off after latest cumulative update I'm experiencing audio problems after the latest Windows 11 cumulative update on my 9520 (March 15th). Inspiron 5401/5408, Inspiron 5501/5508, Latitude 7210 2-in-1, Latitude 5310, Latitude 7310, Latitude 3410, Latitude 5410, Latitude 5411, Latitude 7410, Latitude 3510, Latitude 5510, Latitude 5511, Latitude 9510, Latitude 3550 (End of Life) , Precision 3550, Precision 3551, Precision 5540, Precision 5550, Precision 5750, Vostro 5401, Vostro 5501 First thing, reinstall the Dell Realtek sound driver. Use Device Manager to update or reinstall the audio driver (Article Hi, I was wondering if there is a solution for following issue I am experiencing on my XPS 9500 laptop: - Audio signals from apps are delayed by several seconds. Willlll. These issues can be caused by a variety of factors, After doing some troubleshooting I have worked out what the issue is and how to resolve - temporarily, however Dell needs to step in and resolve this. Is it possible to send me a pair of the speakers that This article provides information about an issue with certain XPS and Precision models experiencing a distorted or crackling system notification sound. Dell recommends that you install or update device drivers if you have performed a factory reset of your Dell computer Troubleshooting for Dell XPS laptops. Windows sounds on speakers sound very poor even by the standards of 1980. Dell XPS 15 9500 microphone. This was never an issue on the previous XPS and I believe I have the latest Realtek drivers The following article provides information about an audio issue in the Windows 11 operating system. 5 month) and it causes the mouse cursor to move in a "jerky" way and it will also freeze frequently. My Dell dropped the volume of any There are 2 main issues with sound with the Dell XPS 15 9500: Issue 1: If you open the MaxxAudioPro app from the Start menu to adjust the sound settings, all of a sudden when you My brand new XPS 15 9500 has static noise, crackling & distorted audio coming from inbuilt speakers, issue shown and explained on the link below. I only had it for a month and already having issues with it. Instructions for each step are detailed in the Microsoft Fix sound problems article by selecting the topic headers from the drop-down menu. Fixed this exact issue yesterday after losing sound with windows updates. V. There are 2 main issues with sound with the Dell XPS 15 9500: ***** Issue 1: If you open the MaxxAudioPro app from the Start menu to adjust the sound settings, all of a sudden when you change a setting, the speakers start loudly hissing and crackling (if playing something, but the audio is indistinguishable from the Still having some teething problems with the new XPS 15. The 9570 I had previously had the same issue. However, I now have a different audio problem: every time I stop listening to music / watching videos, the audio system turns off in 10-15 seconds (i. I Experiencing cracking, distortion, or terrible sound quality on Dell XPS 9500, 9510, or 9520 laptops can be frustrating. Posts / Dell Community / Laptops / XPS / XPS 15 9500, speakers, dist Troubleshooting for Dell XPS laptops. Today, on 10/12/2020 a new Realtek driver was released for XPS 9500 however I was disappointed to see that it did nothing to fix our audio issue. Hi, I have received 2 Dell XPS 9500's and both have an audio issue and was wondering if anyone is experiencing the same. One way to fix this is by forcing the device to restore default driver settings. Selected Posts / Dell Community / Laptops / XPS / XPS 15 9500, audio, touchpa Start a Conversation. For example you’re a guitar player and you wanna record live in your DAW via Audio Interface, you want your buffer size to be around 60ms without having a Dell XPS 15 9500 Usage and Troubleshooting Guide For port locations, browse to the Dell XPS 9500 Online Manual Page, and then touch or click View PDF under Dell XPS 9500 Setup and Specifications For information about and help with resolving Audio issues, refer to the Speakers and Headphones Support site. Black Screen. r/Dell. Never had any problems, until somewhere around last week. 60GHz[Cores 6] [Logical processors 12] ,Operating System: Microsoft Windows 10 Pro. 1 Message. Posts / Dell Community / Laptops / XPS / XPS 15 9500, speakers, dist Dell XPS 15 9500 Usage and Troubleshooting Guide For port locations, browse to the Dell XPS 9500 Online Manual Page, and then touch or click View PDF under Dell XPS 9500 Setup and Specifications For information about and help with resolving Audio issues, refer to the Speakers and Headphones Support site. 5 mm Jack. March 27th, 2021 10:00. https://www I have the Dell XPS 15 9500. It's all up to date on updates, but recently my headphone jack is experiencing static noise. Controversial. -Volume Keys don't do anything -Very Wobbly trackpad -Frequent screen freezes -Charging while watching videos still continues to lower battery. The speakers in the Dell XPS 15 9500 need to be redesigned. Background. Hey guys, I got my xps 15 couple days ago and I have been having a freezing issue that happens in many situations including when I was using eclipse or when I was using the internet browser or even when I walked out for 5min and came back to the computer which wasn't doing anything and every time it seems like the freeze is actually only visually because if you I have recently bought a Dell XPS 15 9500. The rest seems fine and is not bothering me much. My laptop is XPS 15 9500, Memory: 16 GB, Processor: Intel(R) Core(TM) i7-10750H CPU @ 2. Open comment sort options Go to control panel > hardware and sound > power options > choose what closing the lid does 2 Dell XPS 15 9520s, Same Issue My 9 months new XPS15 9500 regularly gets problems during sleep mode: fan running, getting hot, draining battery. iyszmt zfcp bwiyyf twjj bvjpyfr mqoq ywqainl vozx sybkm scclwti