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Steam refund 6 hours 2022. NOTE: Both conditions MUST be met (AND).


Steam refund 6 hours 2022 The actual limit is a balance between allowing enough time to request a refund and not allowing people to abuse the feature by fully playing small games. I asked for a refund and it has been 6 days now and the ticket is still open and I still have not received any response. Jun 24, 2024 · However, if the refund was issued to an external payment source, such as PayPal or a bank account, it may take up to 14 days to receive the refund. You don't have to wait. REFUNDS ON DOWNLOADABLE CONTENT (STEAM STORE CONTENT USABLE WITHIN ANOTHER GAME OR SOFTWARE APPLICATION, "DLC") DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Mar 28, 2017 · Dear Steam support team, Before I start I will like to state that I have tried to request a refund before but failed due to the estimated 7 hours of gameplay. Aug 1, 2022 · First, only make ONE request. There should be a feature where you opt into buying a short game and can't refund it after 1 hour. And it's not clear in your case what variables might be the cause of that. Also note, that if you’ve recently changed your account details, your refund request might take longer to approve. Today I purchased it mistakenly and can't refund due to having more than 2 hours. Oct 3, 2022 · The actual situation is probably not even legal. Jan 6, 2022 · game refund with 4. Sep 6, 2022 · I Bought Naraka BladePoint from Steam In 26/8/2022 and downloaded it in the same day. Why does it say that when usually I am able to use the refunds in 20 or so hours after the refund was accepted? 20 hours is within 7 days, the message is not wrong. Or, just take the L. I played the first mission and decided to remove the game and request a refund. but steam support says: "We have reviewed your refund request. Also idling your hours is kinda worthless. They never sent any further emails or refunded me. Dec 30, 2022 · when you first asks for a Refund after playing for like 50 mins of the game. There is clearly written: 14 days or more than 2 hours of playtime. Occasionally they will still refund after the 2 we No, I believe steam application record your gameplay hours during offline and then synchronize it to steam server once you got online. How long… Nov 8, 2022 · When you made the refund request it would’ve opened a ticket with Support. Jan 13, 2022 · Refund policy - WITHIN two weeks of purchase AND with LESS than two hours of playtime. 1) Steam - The Steam refund offer, within two weeks of purchase and with less than two hours of playtime 2) Epic - Games and products are eligible for refund within 14 days of purchase. From my perspective guy wanted to play for free. So yeah, you are 6 hours above the refund playtime limit. Just be patient and wait. Within 24 hours after you first launch the game. However, if you received the game through a Previously you could play (in an extreme example) 40 hours of a game in the advanced access period and refund it without question if you still didnt have 2 hours played post official launch date. s based on your original post, you expect Refunds in Gaming Platforms to go through within 1 sec after applying for it. Apr 28, 2022 · Refund policies - Take your pick. How do you talk to STEAM? I've lodged a formal complaint with fair trading here as it clearly Steam is measuring your personal <Frequency> on Refunding to sent that message so back then you were asking refunds like 3 refunds in 1 week, every week for 2 months (or whatever real numbers are) which is a much. Nov 6, 2022 @ 4 Dec 2, 2022 · I bought Battlefield 2042 game yesterday at 08:22 PM and I played it few minutes! at 08:38 requested refund but they didn't accept that and said that I played it more than 4 hours which is totally wrong and not even possible to play it more than 4 hours in less than 16 minutes!!! this 4 hours was when I had EA Play subscription last year! that's really funny and fraud from Steam support Oct 23, 2022 · When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. NOTE: Both conditions MUST be met (AND). I purchased Modern Warfare 2 today and haven't even downloaded it yet. Sep 6, 2018 · The refund policy requires the game to be played less than 2 hours AND purchased less than 2 weeks ago (not one or the other but both) Your suggestion is no different than someone saying they should allow refunds for games played 150 hours as long as the purchase was made less than 2 weeks ago. Jun 11, 2022 · Jun 10, 2022 @ 7:00pm Your profile shows 6. 5 hours refund. I requested a refund. -----Steam Refunds don't go through INSTANTLY. But the 2 hour maximum for the game refunds is stupid. you have to wait for 24+ hours then will the Refund go through. then how did my friend have 3-4 hours but still refund it? Because they used the manual ticket and got an exception. Effectively, my access to the Jun 28, 2022 · Steam Support --> A Purchase --> Select Purchase --> I have a question --> State your case Hope for the best as Valve does not have to give you a refund as you are no longer eligible. Jan 28, 2022 · I'm wondering if Steam will give me a refund after 150 hours #6. Nov 25, 2022 · Well you did. Sep 25, 2022 · After 14 days and without having played more than two hours, you can request a refund and the money will go into your Steam wallet, otherwise you will not receive any refund. Edit: I guess I hit a nerve with the Steam Jul 24, 2022 · I bought Kenshi on May 28 and asked for refund on May 29, which is under the 14 days limit. I have 4 hours on warzone which was before the purchase. Jul 8, 2022 · "You can request a refund for nearly any purchase on Steam—for any reason. Now is 6/9/2022 and I have not gotten any response from steam. now after playing the beta and campaign I found out it is not what I paid for, so I requested a refund. Apr 23, 2024 · Otherwise, in-game purchases in non-Valve games are not refundable through Steam. How can I get my money back? if you played more than 4 hours forget about getting a refund. com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Sep 13, 2020 · For in-game items the refund period is 48 hours and the item must not have been consumed, modified, or transferred. I begged to them citing their refund policy stating purchases with a playtime of under two hours are eligible for a Dec 27, 2022 · Dec 26, 2022 @ 6:12pm takes 24 hours from after the refund is accepted for us in the states. Now the 2 hours starts counting from the day you start playing, no matter if it hasnt officially launched yet. Bundle (Not 2 or 4 Pack) purchase is refundable if the total playtime of everything in the bundle is within 2 hours. One of them, 117 min game, I got a refund, others were declined. Jul 5, 2022 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. All were more than 2 weeks old but all also had less than 2 hours of playtime. If the rest time falls below 6 hours it will switch to "inside 6 hours". Steam has been tracking playtime for a lot longer. Asked Steam for Oct 25, 2015 · You will be issued a full refund of your purchase within a week of approval. Sucks If Steam shows refund successful, then just ask your bank Sep 21, 2022 · The standard 14-day/two-hour refund period also applies, starting on the game’s release date. Personally I like to explore the game a little and this could take a few hours. Once your request has been submitted, Steam will send you an email confirmation to your inbox. Valve will, upon request via help. Aug 28, 2022 @ 5:38am #10 < > Showing 1-10 Nov 21, 2022 · This might sound stupid, but after seeing the Steam Refund Policy. Fucked up. "Kenshi Purchased: May 28 -03 Refund request: ##### to your Steam Wallet' I got the email from Steam on May 29, 2022, 3:55 AM. There are many cases of getting a refund even after having played 10 hours or more. It says within 7 days. Feb 11, 2022 · That would pretty much kill pay to play multiplayer games. As long as the ticket is still open everything is fine. People play the game, beat it, and then refund it soon after. Common Refund Questions F. I can get it why Steam & Epic Games have a 2 Hour Playtime Limitation. Click here to jump to that post. Use the Steam Help site to initiate and manage refund requests efficiently. It doesn't matter. Refund Me If You Can - Sarah is having a nightmare. Supafly Feb 18, 2022 · steam refund disappeared 2022 @ 6:09am Originally posted by no154370: then you asked for a refund within the first 24 hours. Normally refunds are accepted within the hour, but in some cases, it can take longer so no need to worry. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it. May 27, 2022 · Picked up a new game yesterday and would like to refund it. All rights reserved. ) The refund system isn't there for you to demo games. They sometimes do exceptions, but as the word implies exceptions aren't guaranteed. When playing this game, you agree to finish it before asking for a refund, unless you are a coward. It all depends on how busy they are with requests. Refunds to outside payment methods like credit card take up to 14 days. Nowhere under the steam tos does it state free weekend counts towards time played and invalidates the refund request. If you have played game for more than 2 hours, regardless of how long you've owned it, you are no longer within your right to receive a refund. Go to the top of the page -> Support -> Pick the Support option at bottom and see if your refund request/ticket is there and still open. Aug 9, 2022 · I cant get a refund on a game that i bought yesterday and have 90 minutes on Steam Says that i cant refdund bcs i have over 2 hours of playtime Showing 1 - 15 of 19 comments Jul 15, 2024 · What to expect from a Steam refund. Aug 5, 2022 · You waive your legal right to a refund but Steam has a courtesy refund policy. (AND). It goes from "inside 24 hours" to 12 to 6 to 3 to 1 and then you get your money. Jan 23, 2016 · Refunds are for games with less than 2 hours played and less than 14 days from purchase. We are unable to refund this purchase to your Steam Wallet at this time. Jun 24, 2022 · I played 10 minutes, saw the same issue I did in 2019 when it was early access free weekend. ψ Drako ψ Only if you set Steam to download while you're playing. Aug 23, 2021 · So I've applied twice for a refund and twice STEAM has sent a standard proforma email saying there is no defect under consumer law and refused my refund request. Now I can't get refund for FIFA 21 because it says I did play it 17 hours. 5 hour time. Feb 25, 2022 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. North America Nov 16, 2022 · "Refunds on Downloadable Content (Steam store content usable within another game or software application, "DLC") DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. It has to be both, less than 2 hours played AND less than 14 days from purchase. That is you can refund a game if the purchase is not older then 14 days and you did not play it for more then 2 hours. Yes, humans review them. Steam just won't let me. 3. Unlike Xbox & PlayStation they also have a Hour Playtime Limitation in there Refund Policy. But the thing is, the money is gone from my bank account. Dec 30, 2021 · Steam refunds up to 2 hours of gameplay unless you've abused the refund system to the point where they ban you from refunding. Basically you replace the legally required refund with the Steam refund policy. If you got a refund on a purchase you made with an external payment method, they put the money back there (so the credit card charge gets reversed from Valve's end, for example) if possible. In this case, a refund can only be issued as a bundle, therefore returning everything inside it. Especially if the refund requirements are not fulfilled. If you got something like in-game currency or an item that can be traded with other or put on the Market (and you do so) then that may make the person ineligible for a refund. My actual time playing the game is under two hours. Oct 8, 2022 · I played this game for 6 hours and decided it was not a game for me and asked for a refund. Some games need more time than others to decide if you want a refund or not. I like to think that support agent did it so I could get the refund from someone else without them directly being responsible for breaking the over 2 hour rule. The date of the purchase exceeds 2 weeks (our refund policy maximum). They might make an exception to the refund policy, but don't count on it. 7 hours Jan 6, 2022 @ 12:18pm #5. I checked my Steam Support page and it says that the ticket is still open. It may be any time span between 0 and 24 hours. It takes 24 hours for it to be complete and usually a few hours for it to be acknowledged. Feb 16, 2022 · If you open a ticket with Steam you need to demonstrate that your system meets the requirements and that the developer (and Steam since you bought it from them) have not delivered a product that works correctly. For that you will have to try many paths, again and Feb 21, 2022 · If you have exceeded 2 hours of play, or more than 2 weeks have passed since the purchase regardless of whether you have played or not, the refund will be rejected, except in rare cases due to technical problems of the games (Cyberbug 2077 cit. Steam Refunds work past 2 hours . The game or in-game item must have been played for less than 2 hours. Refund policies - Take your pick. If it fails, you don't get refunded. 2022 @ 11 :19am #5. Doesn't matter the reason, steam's policy. Why can't Steam, Epic Games, Xbox, and Oct 17, 2022 · I have 342 hours logged, obviously above the 2 hours. And finally never had a refund request refused as i set a 1. I soon had to go on holiday so I put in more refunds and even send Steam support an email explaining my problem. 2021 in early 2022, and genuinely didn't enjoy the game, but I completely forgot to refund it. I know there's several people that are new to Steam Deck and Steam in general, so I just wanted to point this out in the Steam Refund policy if you find yourself in this scenario. My refund request was approved however the funds are still pending. #3. Nov 10, 2022 · Yesterday I was banned from New World for "cheating" despite never cheating in New World or any other game. Send a refund request Apr 30, 2022 · I bought a game 10 days ago and have more than 2 hours in it. Pre-purchased games can be refunded before release; standard conditions apply after release. Any manipulation of the hours could lead to refund abuse. With 9. Refunds within the policy are guaranteed. Mar 4, 2022 · Except you expect a refund and do not accept you are beyond the limit and that is clearly indicated by the title of the thread: "To Steam Support, Ref: Refund Policy Failure" Secondly you claiming you were trying to fix issues does not mean you actually were. If you choose an option that is not refunds, then the ticket will be given to a human the first time. Apperantely my bank was holding the money. I've submitted numerous appeals, CS inquiries, I've tweeted at AGS, I've posted on their forums and in their Discord and I still haven't had anyone respond to me in almost 30 hours, even though their CS email says you will receive a response within 6 hours. To achieve this you will have to find your way through the maze. But I probably buy it again if things get fixed. Buy the game now, the refund process won't get disturbed. Exceptions are made if the title doesn't run well/is buggy. 92 minutes to 11. May 4, 2022 @ 6:32am May 27, 2022 · When I noticed it, it was too late. I bought Phasmo, played it for an hour and got bored. God of War for example is 40% off, and ends on 22 December 2022. Feb 23, 2022 · When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. Don't wait longer than that or you'll get denied. And if you buy it now and play it until the Lunar sale starts, you're likely to go way over the 2 hours which means an exception is very unlikely Feb 7, 2022 · So let's sum up. They denied due to 7 hours play time. Apr 30, 2019 · Refunds to Steam Wallet only take around 24 hours most of the time. In case of pre-orders, you can request the refund within 2 weeks of the release of the title. 5 hours. However, you must have less than 2 hours of runtime on record. The hours are mainly there so Steam can tell if you are within the refund time window. Your playtime of an included product exceeds 2 hours (our refund policy maximum). Its not " 2 hours every time i buy the game again". Jul 4, 2022 · does anyone have an estimation? because ive seen people get full refunds in hours and steam says the average time is like 8 hours, but its been even longer so am confused :0 Well I've had like 2 days pass before getting a refund before. Jan 1, 2022 · the last match today pass 2 hours limit tho but not 3 hours Go to the support page - click on purchases - click on the game - click on 'I have a question about this purchase' - explain what happened politely and ask for a refund. Steam Support denied my direct refund requests(I made two) saying "We will not be granting a refund at this time. All trademarks are property of their respective owners in the US and other countries. Feb 28, 2022 · I agree, but not only for Elden Ring. (Almost) every multiplayer game will close down their servers at some time. Your submission has been removed for the following reason(s): Rule 3: Technical Support: Steam Refunds. Refund requests are handled by an automatic system, which declined it 3x. Support As the title says I had well over 2 hours (6+) in queue and was still able to refund the game no problem. Returning from my holiday the refund has not been accepted or denied. Keep an eye on the clock, time passes by fast. Nov 27, 2022 · If your refund got automatically denied, it means you either are above 14 days ownership or above 2 hours of playtime. For every game. 3 hours play time wont be eligible for a refund. Refunds on Titles Purchased Prior to Release Date. " Step 4: THIS IS THE MOST IMPORTANT STEP. It also costs them more money to pay employees to continuously review my refund requests in the long-run then to just give me the refund so I can buy a game I am satisfied with, play for longer than 100 minutes, and will keep installed. any information is appreciated < > Apr 23, 2024 · When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. Steam gives me 48 hours only, but then I get a “the product has been consumed”, like if I bought a cookie or something. Apr 18, 2022 · Apr 18, 2022 @ 5:10pm steam refunds When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops Nov 19, 2021 · Step 1: click support on the the game's library tile in Steam Step 2. Nov 4, 2022 · STEAM REFUNDSYou can request a refund for nearly any purchase on Steam—for any reason. The fact that it takes that long to begin with hints there is a manual process involved so depending on support's workload they might not be able to issue your refund right away. #12 Oct 29, 2022 · No. Refunds are processed to the original payment method or Steam Wallet, based on user preference. Here is an overview of how refunds work with other types of purchases. p. I would say 3 hours is decent amount of time. May 4, 2022 · Depends on the DLC. Note: Both conditions MUST be met. Last edited by Nx Machina ; Jul 5, 2022 @ 11:47pm © Valve Corporation. Q. I have checked my email and the only email that I received is one mentioning that they have received my request. To refund a game you cannot have more than 2 hours of playtime in it, and you cannot have owned it for longer than 14 days. I bought the game literally yesterday and have not played on this license whatsoever. That would be ripe for abuse. Steam declined. คุณจะรับเงินคืนแบบเต็มสำหรับการสั่งซื้อของคุณภายในหนึ่งอาทิตย์ คุณจะรับเงินวอลเล็ต Steam หรือวิธีชำระเงินดั้งเดิมที่คุณ Dec 15, 2022 · Thus is a quote direct from the steam return info page. Please provide me support and get me my refund for FIFA 21. The refund policy is as follows: You can request a refund for a game or in-game item within 14 days of purchase. Apr 15, 2022 @ 5:45am Okay and? You needed 2 hours to realize your rig can’t Jun 16, 2022 · After release, you will have 14 days and 2 hours "guarentied" refund. Bankai9212. It will be auto refused unless you go to your ticket request and click the - I have a question regarding this game which will let you type a customised response. When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. (And I hope they do. Jul 6, 2022 · You are expected to wait up to 24h. Just like achievement or game save file that support cloud saving. And you're claiming that the discrepancy between the playtime on your save game and Steam's playtime on the application is evidence that Steam is tracking play time Dec 12, 2022 · I didn't like first two games i request a refund for them for being too difficult for last 3-4 days But some warnings also mentioned in the steam mail. Under European law, I have 14 to desist from any product that I buy. I requested to refund as I've already paid for a license on another account and the Steam refund keeps rejecting me on the basis of my played hours. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund Feb 27, 2022 · Perhaps you should go to that game's forum and ask for help trying to get the game running. I forgot to refund it before the two week mark. So I’ve lost money today, downloaded an addon, tried it, decided that was close to a scam, poor quality, and I wasn’t gonna use it. The Steam sale is only 3 days away at this point, so it's possible to do some tactical purchasing providing you can keep yourself from actually playing the game. Will Steam refund a game with 6 hours? Yes, you can request a refund for a game that has been played for less than 2 hours within 14 days of purchase. If you send multiple they just overwrite the process and make it take longer. The auto refund is within 2 weeks of purchase and less then 2 hours of playtime. In the start of This game everything is fine but when you get to tier 2 buildings it just became a Mar 22, 2022 · to refund a game you need to have less than 2h im pretty sure so one cancle another in my case I just dropped a card but I played less than 2 hours so I didn't really know if I could refund and if I had the card I would keep it or not Dec 23, 2017 · Steam refunds are automated, humans don't look at the ticket till you keep on responding several times after the system keeps on denying you. Steam's refund system has been in place since 2015. Aug 27, 2022 · I refund to my Steam Wallet. Feb 12, 2022 · I played Halo Infinite's free multiplayer for twenty-three to twenty-four hours then decided to purchase the campaign DLC. The Steam refund offer, within two weeks of purchase Sep 2, 2022 · i also did request a refund for one of the dlc but thats also been ignored even though i should be eligible for a refund as i bought it yesterday and i only played with the dlc for like 20 mins and it says if you play more than 2 hours with it installed then im not eligible. Jan 29, 2022 @ 2:49pm I don't know about defending him Dec 12, 2022 · Refund policies - Take your pick. Steam has processed millions of refunds by this point. Click "its not what I expected" Step 3: Click "I'd Like to Request a Refund. Feb 28, 2022 · I asked for help with a refund from steam support. Page: the refund policy is very clear. ALL Refund policies: 1) Steam - The Steam refund offer, within two weeks of purchase and with less than two hours of playtime 2) Epic - Games and products are eligible for refund within 14 days of purchase. We hope that in the future, when we have the opportunity, we will complete the development of Sep 11, 2022 · BUT steam has the STUPIDEST refund system and honestly kinda scammy , so steam has this 2hr rule when it comes to refunding, which i argue is not near enough time considering i have games logged in at over 1k hrs , i could spend my first two hours just trying to adjust settings, youve not even scratched the surface of the game like havent even Dec 4, 2022 · May your refund arrive swiftly, on a train powered by something more efficient than steam lol Just to inform you that on 10th December money came from my bank to my account. TLDR; I did play FIFA 21 with EA Play for 17 hours. After not receiving any message back I tried to refund again. I remember it was indeed 24 hours when I was doing my last refund a couple of months ago. 2 hours you are way over the 2 hour limit so thats why you cant get a refund. I just explained the issues in the 'other' section of the refund reasons and got a refund within 2 hours. Hi, I just refunded a game on steam last night. If its still displaying "inside 12 hours" for you its somewhere between 6 and 12 hours at the moment. But it's not gameplay, it's stuttering, freezes, slow-mo, and other technical problems that I encountering. I have tried to get a refund for a game, that I played 12 hours ie, most of the time was trying to log into a server ofc (thus the reason I got a refund) Sep 9, 2022 · STEAM STİLL İS NOT ACCEPT MY REFUND 4 HOURS 4 BIG HOURS MAN. I just play for 14 min and requested a refund in 3/9/2022. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. A variable refund timer could only cause customer confusion 3. Oct 27, 2022 · I pre-purchased this game in June. Apr 23, 2024 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. After I bought it on (21) I downloaded it and played for 42 minutes Jul 9, 2015 · VALVE is not stupid and you will probably get your account bannd if you try any of this funny business, imagine you they see you get a refund with 1 hour go back online and then have 25 hours. Some 18 year old Sep 23, 2024 · Since your purchase is from 2022, you have owned the game for more than 14 days and you likely have more than 2 hours of gameplay. I really know it's obvious I can't if they didn't accept me 2 times already, but is there a way, I really want to get my money back, I can't run h1z1 really well and I want to buy Sep 23, 2022 · The author of this topic has marked a post as the answer to their question. The bank data needs to catch up Dec 24, 2022 · BOTH need to be fulfilled to be granted a refund. Jan 1, 2022 @ 10:56pm DLC, in-game purchases, and Steam Wallet funds have specific refund conditions. The Steam automatic refund window is 2 hours of gameplay (that includes the game just running, even sitting at the menu) and within 14 days of purchase. Jun 6, 2023 · I bought car mechanic sim. But if you got a steam account with 400+ games, only like 5 refunds so far then there is a high chance they are more leanant towards refunds outside the 2 hours limit. Please review our Refund Policy for more information. To ensure future eligibility, please submit refund requests within 14 days of purchase and less than 2 hours of playtime. " I know, it is more than 14 days after purchase the game, but I don't have more than 2 hours (120 min) of playtime. Its unplayable for me #3. The actual system still allows for refunds over the limits, on a case-per-case Hey guys, we're sorry to have to tell you this. Steam usually offers refunds regardless of playtime for games that are frequently being refunded on release Dec 28, 2017 · The "pending" time is not in realtime. Aug 1, 2022 · The game had less than 2 hours played and was bought on the same day. Refunds outside the policy are on a case-by-case basis. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. The 1 time I remember not getting my refund was when I had 5ish hours on New World of which I spent 4 hours in Queue. No review, no conversation with an agent, nothing. He will not finish the campaign in under two hours. " STEAM REFUNDS You can request a refund for nearly any purchase on Steam—for any reason. I'm sure default settings do not do this. 2022 @ 6:04pm Does Dec 12, 2021 · Refunds to your wallet are usually done in about 24 hours, not 7 days. Nov 3, 2022 · Does Steam read refund notes? It only really checks for that 2 hours and 14 days threshold and that's it. Not really, the refund system is mostly automated to auto reject refunds past the 14 day/2 hour window. The process is: 1. There are several games on sale right now that conveniently end the day the Steam Winter sale starts. But I wish they had a play button for all games and after 2 hours there is a pop up saying, hey you reached 2 hours you have to buy now if you want to continue that would save alot of requests. You playing the game the first time before refund and then later with EA-Play ALL count for the 2 hour refund limit. Now, 7 days after I purchased the game, it went on sale. 8 hours of play, so unfortunately you're out of luck. I almost decided to charge back but heard they could permanently deactivate my account. Dec 3, 2024 · Steam allows users to request a refund for any game or in-game item within a specific timeframe. You can try a manual refund. Unless it's for the trading cards, idling is useless. Regarding how to request a refund: You may want to get support by selecting the product you are experiencing issues with from here or by asking in our Community Support Thread which is usually pinned at the top of the subreddit. 3) Origin - Whichever comes first. Privacy Policy | Legal | Steam 1. May 3, 2022 · I needed help with steam refunds so technically I refunded within 24 hours. And not relevant to this case, it has to be done within 14 days of the purchase. 9 hours. less than 2 hours of play time and 2 weeks of ownership. steampowered. Jul 7, 2024 · The current estimated time for refund requests is 55. Steam refunds aren't meant to demo games. The standard 14-day/two-hour refund period also applies, starting on the game’s release date. I haven't spent a second on mw2 but I can't get a refund because my game time in warzone denies me from doing so. thats unfair i just played 1 more hour, i knew it i shouldnt give it a try Sep 2, 2022 · Obviously getting refund after 27 hours would be difficult. Jan 3, 2022 · Slip — 01/02/2022 let me try uninstalling it Jolly — 01/02/2022 ok, it is pending, it might take a day or 2 at most Slip — 01/02/2022 i just removed it from library Jolly — 01/02/2022 also, sucks you dont wanna play DRG Slip — 01/02/2022 and did a permanet remove from account [2:00 PM] well, it's not that i don't wanna play [2:00 PM] Nov 25, 2022 · You need to make your refund requests within 2 weeks and 2 hours of play. Steam won't refund my purchase because of my extended playtime I racked up BEFORE I actually purchased the campaign. Jan 13, 2022 · You still have to adhere to the normal refund policy requirements of max 2 weeks ownership and max 2 hours played. Check the pending notice for an estimate. Due to the devastating effects of the incident that we caused on September 30th, 2022, the development studio has gone bankrupt and the development of the subsequent chapters of &quot;Mirror 2: Project X&quot; will also have to be suspended indefinitely. I asked for a refund with the reason being that the game is on sale and I got the automatic 'we cant issue a refund request because you have more than 2 hours played' which is nonsensical to me because I still plan on playing the game. Again, this did not work. It looks like you’ve requested a significant number of refunds recently. Typically Steam does not issue refunds outside of their 14 day and 2 hour playtime window. ) in which you have to specify the problem well, in that case it can be accepted if not too much time has passed. Otherwise, in-game purchases in non-Valve games are not refundable through Steam. There are plenty of other exploits, I have personally bought 500 games on another account so at this point it would be to late for me to this and why The steam refunds are based on your account history, if you refund a game every single month there is a high chance you also won't get away with a 2. Say, what? I have 142 titles in my library meaning you have taken like $10,000 out of my wallet to this point But because I try an early access release, which by its nature is not going to work for many people, which is WHY IT IS EARLY RELEASE sucks to be me. MEGACHAD 2022 @ 2:22pm #10. I had it running in the background while trying to figure out how to setup (unsuccessfully) a dedicated server for the game. No luck due to my play time of 11 hours. But I did not play it after "purchasing" it. Jul 18, 2022 · I asked for a refund for 3 different games because they were stupid purchases and I would rather buy a game I enjoy playing with that money. " I came across your method and tried it out. Feb 20, 2022 · Based on my personal experience if the refund is set to go to your wallet and you paid with a credit card then the quickest I've ever gotten a refund is 6 hours; the longest it has ever taken is 2 weeks (but that one was a special case). But the second you pass the two week mark they won't budge. Steam support send me details about that they dont have the money, my bank immediately approved and transfer money to my bank I refunded with 12. I have 36 minutes on it, and I really want to refund it in order to get project zomboid, as I am on a very tight budget, but steam won't accept my refund request. there's a maximum play time of 2 hours. It depends on the case ofc. The hours are hard locked in the database and are not client side. I just refunded wallpaper engine 4 days ago and still no reply to my request, I see people get their funds within 24 hours max Notes : I bought using steam credit not credit card Everyone gets refunds in 24 hours max, except those that don't, which is fairly common. It does not make any sense Steam refund you for over 7 hour play. After two hours the achievement will be locked forever. A. My "Playtime" is just over 4 hours, but the issue is I wasn't actually playing the game for 4 hours. I refunded at 1. Another thing to note is that the Steam refund system isn't for trying out games and refunding them if you don't like them. 2022 @ 9:36am there is a chance that steam will refund the game Got 14 hours (although the refund process only says 4, maybe because the other 10 were the early access) and been refused a steam refund. Also, all playtime counts, so family sharing, offline play, free weekends, etc all count. Maybe your PC doesn't meet the hardware requirements; maybe you bought Oct 28, 2022 · Add a thing so developers with games 2hrs- long won't be taken advantage of. 6 refund requests and they wouldn't budge. Which is not eligible for a refund anymore. Sep 23, 2022 · It can take anything from a few hours to 2-3 days till Steam Support comes around to your refund request. But if you do a chargeback through Paypal to make your point for a refund, be prepared that you will find that payment method will no longer work on Steam and you take a chance of getting your entire Steam account locked. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. Compdiff. The next day I opened steam and my playtime had been adjusted to two hours. If every player would be refunded at the end of a games life cycle, the company would take a heavy loss - the money those players once paid covered the games creation, server maintenance over the time the game ran, paychecks for all kinds of employes etc. Discussions Rules and Guidelines Jul 27, 2022 · You will be issued a full refund of your purchase within a week of approval. . The game is clearly broken by any standard and the CTDs affect a huge number of users. Aug 4, 2022 · Steam are well within the terms of the agreement to refuse any and all refunds that are outside the 2 weeks owed and 2 hours player. 1) Steam - Within two weeks of purchase and with less than two hours of playtime 2) Epic - Games and products are eligible for refund within 14 days of purchase. 01 hours, with 511,982 submitted in the past 24 hours. If you are trying to get a refund after the 2 hours then my experience tells me not to bother trying. I've had enough of this broken mess and the last straw was the game somehow losing my save and reverting back 8 races. May 10, 2022 · For example, if they gave you another game and you played it for two hours or more, then that two hours would count for the refund time. Refund playtime is cumulative. Login Store Community Date Posted: Sep 9, 2022 @ 6:25am. Posts: 8. The play time is 1h, so it is also under the 2h limit. you said in your title you had 3 hours of playtime and 3 hours of debugging which is 1 hour of playtime more than they allow Jul 14, 2017 · As you saw in the title, I want to refund h1z1 king of the kill, but I've played 6 hours, and I tried to refund it 2 times, but I couldn't. I got the same response when I tried to refund NMS at launch with 5 hours. Normal for me is 1 day. Only you can wake her up. 28 votes, 58 comments. If you bought 10 games and refunded 3, I don't think they'll see it as a problem. Keep in mind that playtime that Steam records is important, not perceived personal definition. Mar 13, 2022 · Please keep in mind that both personal purchases and gift refunds have to follow Steam Refunds policy. Dec 1, 2022 · Every refund you do costs Steam money as they lose money with every refunded transaction, do to many and you become more trouble then your worth and you your banned from refunds Last edited by Brian9824 ; Dec 2, 2022 @ 5:21am Apr 15, 2022 · Steam will not refund after 2 hours of gameplay. Which is 100% legal. I have got only 108 min of playtime. Feb 10, 2022 · Hi i have submitted a refund request for a game i have not played or do not play anymore since i bought it i don't have that many hours on the game and will probably not play it again BUT when i try to submit a refund request it disappears after 30 min and i just haven't heard back after a couple of days. I don't get it why Digital Retailers have a so strict Refund Requirements. This has been a headache for small game developers for a while now. 2. well I hope they give me the refund considering it was only a couple of minutes more than 2 hours Dec 8, 2022 · I have just had this same issue. Nov 5, 2022 · you need to go to Steam support, but there are terms to the refund. jqcbe tvty iggsj prqro ildynfarj qgjk asrm nsoxphy zol ohwdym